QuickBooks Online is generally okay for our clients.
We don’t typically recommend QuickBooks ahead of Xero. Clients with businesses using more than one currency could find issues, but QuickBooks Online is certainly serviceable.
What is QuickBooks Online Good At?
We aren’t enthusiastic about this solution, but it’s certainly not all bad. QuickBooks Online brings sub-customer and jobs from its desktop solution in a way that’s really quite fantastic. Job costing is inherent in QuickBooks, which is important when you bill expenses to clients and jobs.
What is QuickBooks Online Not-As-Good At?
Answers to this question come from personal anecdote and direct comparisons with Xero. Compared with Xero, QuickBooks Online lacks in:
- Customer support
- Multicurrency tracking and reporting
- Intuitive user interface
- Tracking codes (Xero offers two, where QuickBooks Online offers ~1.5, so to speak)
- Robust reconciliation from the intuitive area
- Data exports (we get a lot of strings versus usable data)
- Reporting (the stock reports and options are rarely easy to change or as useful without post-download Excel manipulation)
Side-by-side with Xero, it really is the sub-customer and job tracking that might put a customer over the edge in terms of taking the plunge with this software.